Virtual data room review

Diligent review

Governance-first platform pairing board management with secure sharing.

8.5/10 Our test score
SOC 2 / ISO 27001 Ranked #8
8.5
Our test score (of 10)
Custom
Pricing
No
Free trial
Cloud
Deployment

How Diligent scores

8.5/10 Our test score
4.4/5 editorial score
  • Security & compliance 9.2
  • Deal features 8.8
  • Ease of use 7.3
  • Support 8.8
  • Value for money 7.4

Diligent scores strongest on security & compliance.

What Diligent can do

Here is the capability set we verified on Diligent, so you can see what is covered before booking a demo.

7/12 core data room capabilities present on Diligent

Access & identity

  • SSO
  • Two-factor auth
  • API access

Document protection

  • Dynamic watermarking
  • DRM controls
  • Redaction

Collaboration & workflow

  • Q&A module
  • Bulk upload
  • E-signature
  • Mobile app

Intelligence & oversight

  • Audit trail
  • AI tools

Who Diligent is for

A strong fit if
  • Boards handling material non-public info. Board books, voting, minutes and secure distribution live in one audited system with a full activity log.
  • GRC and compliance teams in regulated firms. Entity management, D&O and conflicts questionnaires, and audit trails span all governance work, not just one deal.
  • Enterprises passing a security review. SOC 2 and ISO 27001 plus role-based permissions clear the checklist most procurement teams enforce.
Look elsewhere if
  • Startups or advisors running one time-boxed deal. Custom quote, no trial and platform depth are overhead a single fundraise or sale never uses.
  • Small teams without a dedicated admin. The permission model and phased rollout assume an administrator; self-service is limited and the managed model is priced in.

What stands out, and what to watch

01 Governance in one system Board management, entity management and secure sharing sit in one platform rather than bolted together, so oversight and diligence share the same audit trail.
02 Audit-grade activity log The log captures who viewed, downloaded or printed each document, the exact evidence a regulator or auditor expects for board material.
03 High-touch managed model Includes implementation, onboarding, account management and 24/7 support, so the platform is administered across time zones, not just licensed.
Limitations
  • Heavier and pricier than a pure VDR. More platform than a single M&A deal needs, with fewer deal-native touches like a purpose-built Q&A workflow.
  • Cloud only. Teams with strict on-premise mandates will need a different tool; hosting region is set in the enterprise contract, not a self-serve toggle.

How well Diligent fits each job

  • Board and committee oversight Strong fit Recurring meetings, resolutions, e-signature and secure pack distribution are its core job.
  • GRC and entity management Strong fit Subsidiary records, compliance filings and conflicts questionnaires span one audited system.
  • Enterprise M&A diligence Workable Structured folders, granular access groups and reporting work, but Q&A is thinner than deal-native rooms.
  • Single self-serve fundraise Poor fit Custom pricing, no trial and phased onboarding make a purpose-built deal VDR faster and cheaper.

What Diligent really costs

ModelQuote only
What you pay

Custom, quote-only pricing with no published USD entry rate; expect a sales call and budget sign-off.

What drives the price

Cost scales with modules (board management, entities, GRC), user count and organization size.

Watch for

No free trial and no self-serve tier; plan for a multi-year agreement plus implementation fees, and enterprise suites of this type commonly run into five figures per year.

Security in practice

  • SOC 2 and ISO 27001 certified
  • Watermarking, expiry, remote revoke
  • Role-based permissions plus SSO

Encrypts data in transit and at rest, logs viewed/downloaded/printed activity per document, and offers no-download and view-only rules per group. Confirm your required hosting region during the sales conversation.

Getting started

Guided implementation

Enterprise-paced, not self-serve; expect onboarding and a phased launch. Define committees, roles and access groups first, then load documents, so plan for weeks, not an afternoon.

The bottom line

Choose Diligent when document sharing is a standing governance need across boards, entities and compliance, and you want one certified, audited system for all of it. If you just need a fast room for one deal, a purpose-built VDR gets you live sooner and cheaper.

Is Diligent secure?

Diligent is independently certified to SOC 2 and ISO 27001, runs on a cloud deployment, and covers the core data room controls: encryption in transit and at rest, granular permissions and an audit trail.

SOC 2 ISO 27001 Cloud deployment

Diligent security and certifications vs nearest alternatives

ProviderSOC 2ISO 27001DeploymentFree trial
DiligentReviewed Yes Yes Cloud No
Ellty Yes No Cloud Yes
iDeals Yes Yes Cloud Yes
Datasite Yes Yes Cloud No
Certification status as published by each vendor; verify against your own compliance needs.

Diligent alternatives

If Diligent is not the right fit, these ranked alternatives cover the same core jobs with different trade-offs on price, security depth and setup speed.

1
Ellty 4.8/5 · editorial score

Modern, full-featured data room for M&A, due diligence, real estate and fundraising.

Free trial M&A fundraising
9.6/10
from $149/mo
Visit site Sponsored
2
iDeals 4.7/5 · editorial score

Feature-rich VDR with strong support, popular for cross-border deals.

Free trial SOC 2 / ISO 27001 M&A due diligence
9.3/10
pricing custom
Read review
3
Datasite 4.6/5 · editorial score

Investment-banking-grade platform built for large, complex M&A.

SOC 2 / ISO 27001 M&A investment banking
9.1/10
pricing custom
Read review

Diligent FAQ

Is Diligent secure?

Diligent is independently certified to SOC 2 and ISO 27001, runs on a cloud deployment, and covers the core data room controls: encryption in transit and at rest, granular permissions and an audit trail.

How much does Diligent cost?

Diligent uses custom, quote-based pricing rather than a published rate. Expect a proposal scoped to your number of users, storage and deal timeline; treat any headline figure as indicative until confirmed with the provider.

Does Diligent offer a free trial?

Diligent does not advertise a self-serve free trial. You can usually request a guided demo or a scoped pilot from their team instead.

What is Diligent best for?

Diligent is best suited to boards and GRC teams needing secure document workflows.

What are the best Diligent alternatives?

Strong alternatives to Diligent include Ellty, iDeals, Datasite. The right pick depends on deal size, security requirements and budget.